Faq
What’s inside a Mystery Surprise Scoop?
Every scoop comes packed with 15+ cute, curated items (think squishy toys, plushes, stationery, and accessories)—all matched to the color theme you pick!
Will I get duplicate items if I order multiple scoops?
It’s possible to receive duplicates when ordering multiple scoops. To help prevent this, please list any items you already own in detail in your order notes—our team reads every note closely and will do our best to keep your order unique, so your experience feels extra personalized.
How long does processing and shipping take?
With smooth customs clearance, most orders arrive within 7-15 days (the average is about 10 days). Shipping is quicker to regions with easy international transport access, while delivery may take longer for remote or less accessible areas.
Would you like a custom packing video for your scoop?
If so, leave the scoop’s owner name (or who the order is for) in your order notes! Feel free to share a little story about your scoop too— I’ll make sure to include it in your video!